Shipping policy
Shipping Policy - NuveGlow.com
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your payment.
"At NuveGlow.com, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to customers across the United States and ensure that you receive the highest quality service at all times."
Once your order has been submitted, you will receive order status updates and shipping information, including the tracking number via email once your order has been shipped.
Shipping Charges
✅ Free Standard Shipping: $0.00
✅ Express Shipping (Tracked): Additional Cost
We ship all orders via USPS.
Order Acceptance & Pricing
There may be instances when an order cannot be processed for various reasons. We reserve the right to refuse or cancel any order at any time. Additional verification may be required before order acceptance, including phone number and address confirmation.
To prevent fraudulent transactions, we reserve the right to validate payment details before shipping and may require identity verification. If fraudulent activity is suspected, we reserve the right to cancel the order immediately.
While we make every effort to ensure accurate pricing, errors may still occur. If an item is incorrectly priced, we reserve the right to either contact you for instructions or cancel your order and notify you of such cancellation.
Handling, Transit, and Order Cut-off Time for The United States
📍 Delivery locations: At the customer's address
⏳ Order cut-off time: 2:00 p.m. (PST) (GMT-08:00) Pacific Standard Time (Los Angeles)
Free Shipping (Standard)
- Handling time: 1–2 business days
- Transit time: 6-10 business days
- Total estimated delivery time: Varies based on customer location
Express Shipping (Tracked)
- Cost: $4.78 USD
- Handling time: 1–2 business days
- Transit time: 5-8 business days
What Happens After I Place an Order?
After placing your order, you will receive a confirmation email with your order number and receipt.
If you don’t see the confirmation email, please check your spam folder.
If you still haven't received it, contact us at info@nuveglow.com with the subject line "Order Confirmation Not Received", and our team will assist you.
For customized orders, we will reach out separately to confirm the customizations before processing your order.
How Do I Check the Status of My Order?
You can track your order using the tracking number provided via email.
If you haven’t received a tracking number after 7 business days, please email us at info@nuveglow.com, and we will assist you.
Business Information
NuveGlow.com
Company: Nuve LLC
EIN: 35-2922376
Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: info@nuveglow.com
For any additional questions, feel free to contact us.